1. Who We Are
This Privacy Policy applies to Alushi-Trans and Alushi-Trans Italia Srl (collectively “Alushi-Trans”, “we”, “us”, “our”). We are a transport and logistics company operating internationally, with our principal office at:
L.14, Autostrada Tiranë-Durrës, km 32, pranë 2 karburanteve ELDA, Durrës, Albania
Email: info@alushi-trans.com · Phone: +355 69 20 33 744
2. What Data We Collect
When you use our website or contact us, we may collect the following personal data:
- Name and company name
- Email address and phone number
- Cargo and shipment details you provide in quote requests
- IP address and browser information (collected automatically via cookies)
- Any files or documents you upload through our contact form
3. How We Use Your Data
We use the data we collect for the following purposes:
- To respond to transport quote requests and enquiries
- To plan and manage transport and logistics operations
- To communicate with clients about shipments and services
- To improve our website and user experience
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance— when processing is necessary to fulfil a transport or logistics contract
- Legitimate interests— to respond to enquiries and improve our services
- Legal obligation— where required by applicable law or regulation
- Consent— where you have given explicit consent, such as for cookies
5. Data Sharing
We do not sell or rent your personal data. We may share data with:
- Operational partners and subcontractors involved in the transport process
- Customs and regulatory authorities as required by law
- IT service providers who support our website and systems
- Alushi-Trans Italia Srl, as part of the same group
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal and accounting obligations. Quote requests and client data are generally retained for up to 5 years in line with standard business record-keeping practices.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where legally permissible
- Object to or restrict processing in certain circumstances
- Withdraw consent at any time where processing is based on consent
8. Contact Us
For any questions or requests regarding your personal data, please contact us:
Alushi-Trans
L.14, Autostrada Tiranë-Durrës, km 32, pranë 2 karburanteve ELDA, Durrës, Albania
Email: info@alushi-trans.com · Phone: +355 69 20 33 744
L.14, Autostrada Tiranë-Durrës, km 32, pranë 2 karburanteve ELDA, Durrës, Albania
Email: info@alushi-trans.com · Phone: +355 69 20 33 744
